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Thinking of staying? Call us to discuss your plans 03451 65 62 65 Book Now

FAQ Category: 3. About the Park

Where is the nearest cashpoint?

The nearest cashpoint to the park is at Geralds Supermarket just across the road. Please bear in mind that this cashpoint charges for the transaction. The nearest free cashpoint is at Sainsbury's supermarket.

Can I have a barbecue?

Yes, we do allow barbecues; however, please respect your neighbours; keep the BBQ well away from your caravan; and, most importantly, do not dispose of the ashes in the bin until the following day when you are sure they are cold. You…

There are ants in my accommodation, what should I do?

Because our grassy pitches here at Welcome are the perfect environment for ant nests, we occasionally have ant colonies. It is practically impossible to eradicate ants permanently, so in order to minimise their intrusion into our lives, please carefully dispose of food…

Where can I get medical help?

Doctors Local Doctor Surgeries are unable to see any new patients so if you are feeling unwell we would recommend you seek medical help from one of the services listed below. Medical advice by phone NHS non-emergency Tel: 111 Hospitals Royal Devon…

What are the Reception opening hours?

Reception opening hours (during the holiday season): Saturday: 8am - 8pm Sunday to Friday: 9am - 6pm When Reception is closed, our Welcome Wardens who are situated at The Starlight Club door are available to help until midnight. Emergencies: Outside of Reception…

What services are offered at reception?

Our Reception Services provide customer care and support for all your holiday needs during your entire stay, including: Family attraction leaflets & discount vouchers Travel information Equipment hire Lost property Customer lounge Linen requirements Luggage lockers Welcome gifts and mementoes for sale

Do you have a launderette?

The Welcome Wash Launderette is situated in the middle of the Park. Washing machines are self-dosing with washing liquid and fabric conditioner – tokens can be purchased from Reception which are currently charged at £5.00 per token Tumble dryers take £1 and 50…

What is the menu at the Diner

Situated in The Starlight Club, the Diner is there to make your family holiday mealtimes so much easier. They are super tasty and have all the usual favourites you would want to see on your holiday menu. Breakfast, lunch and dinner is…

Is Crazy Golf free?

Yes it is! All you need to do is pop along to the Tropicana Fun Pools and collect your Crazy Golf Score Cards, golf balls and putters and away you go! The Pool is open from 9am to 1pm and 2pm to…

Where can I buy Welcome merchandise?

We have a great selection of mementoes for sale, all with our Welcome logo, including sweatshirts, tee-shirts, caps and lot's of gifts and toys. The full range can be seen and purchased in Reception. Click here to download the list for 2025!…